790 Ruthven Street, Toowoomba, QLD 4350

Frequently Asked Questions


Below is a list of our most frequently asked questions, however please do not hesitate to call and speak to our friendly staff for assistance and local recommendations.

Why should I book using this website?

By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?

Standard check-in time is 2pm.

Can I arrive late?

Yes, please give us a call if you're wanting to arrive after 5pm. We offer a remote check in facility.

Do you have undercover parking?

Yes, most rooms have undercover parking. You can request one to be certain prior to arrive.

Are your rooms non-smoking?

Yes, all rooms at Avenue Motel Apartments are non-smoking.

Do you have a restaurant?

No, but we are short walking distance to a number of great cafes and eateries.

Do you have room service?

No, we don't have room service.

Do you have wireless internet in guest rooms?

Yes, we provide high speed unlimited wifi in all guest rooms.

Do you have an outdoor entertainment area?

No, we don't. 

How close are you to the shops?

We are a 2 minute walk (150m) to Coles express and a number of great cafes, restaurants and eateries.

How close are you to restaurants?

We are 150m walk to a number of restaurants and fast food outlets including GYG, Super Rooster, Hungry Jacks. 200M walk to The Intersection shopping centre which includes Café 63, Oporto, Subway, Thai on Ruthven, Baskin Robins and Burger Urge. Please visit Google Maps for a detailed list.

Do you have Foxtel?

No, but we have Netflix in all rooms.

What is your Cancellation Policy?

Cancellations must be made at least 48 hours prior to check in date and time. Cancellations received less than 48 hours, the full amount for the first cancelled night will be charged.

How do I guarantee my booking?

Credit card details are required to secure room booking or a $200 cash bond.

Do you have a gym?

No, however there are a number of great gyms within a 5 minute drive.